Card BunkerYeppoon

Document / venue privacy

Privacy
Policy

Effective date 16 September 2026 21+ venue context

This Privacy Policy explains how Card Bunker Yeppoon handles personal information in connection with cardbunkeryeppoon.com and communications with our physical venue at 18 Normanby Street, Yeppoon QLD 4703, Australia. It applies to website visitors and people who contact or visit the Yeppoon venue.

Information we may collect

Information you provide directly

We may collect personal information that you choose to provide when you send an enquiry, request information, contact the venue, or make a poker table reservation enquiry. Depending on your request, this can include your name, email address, phone number, message content, and the practical details needed to respond. Reservation enquiry details are used to help arrange a visit or answer the request, not as a transaction. Please avoid sending unnecessary sensitive information through general enquiry channels. You can contact us at [email protected] or +61749021846.

Website and device information

When you browse cardbunkeryeppoon.com, the website may receive technical and usage information generated by your visit. This may include your IP address, browser type, device type, pages viewed, links selected, approximate location derived from an IP address, and the timing of a visit. We may use this information to operate and secure the website, address technical problems, understand how visitors use content, and improve the site. We do not name particular analytics platforms or tracking tools in this policy because those arrangements may change over time.

Information connected with venue communication

Information shared in connection with poker room, card lounge, poker tables, poker nights, restaurant, or other venue enquiries may be retained where reasonably needed to answer and manage that communication. Card Bunker Yeppoon is a physical venue in Yeppoon, and a general question does not require unrelated personal information. We ask that you provide only details relevant to your face-to-face poker visit, reservation enquiry, or other request.

How information is used

Purpose / 01

Respond to requests

Card Bunker Yeppoon may use information to respond to questions, contact requests, and venue enquiries. This includes enquiries about the poker room, card lounge, poker tables, poker nights, restaurant dining, and venue access. The use is limited to communicating about your request and providing assistance that is relevant to it.

Purpose / 02

Manage reservation enquiries

Details supplied for a poker table reservation enquiry may be used to consider, arrange, confirm, or follow up on that request. This is a venue-based, face-to-face poker process. We may use the details to contact you if clarification is needed; submitting an enquiry does not guarantee a booking or imply an automated confirmation.

Purpose / 03

Operate and improve the website

Technical and usage information may be used to keep https://cardbunkeryeppoon.com functioning, identify and address problems, protect the site from misuse, and understand which pages or information visitors find useful. This helps us maintain a clear, reliable website without making assumptions about individual visitors.

Purpose / 04

Meet applicable obligations and protect the venue

Information may be used where reasonably necessary to meet applicable legal obligations, resolve concerns, maintain appropriate records, or protect the rights, safety, and operations of Card Bunker Yeppoon. We use this purpose in a measured way and only where it is relevant to the information and situation involved.

When information may be shared

Limited sharing

Service and support providers

We may share personal information with providers that help us operate the website, manage communications, or support venue administration where they need the information to perform their role. Any sharing is limited to what is reasonably necessary for the relevant service. We do not list particular providers, systems, or locations here because those operational arrangements may change and this policy is intended to explain the principle in plain language.

Legal, safety, and operational reasons

We may disclose personal information where reasonably necessary to comply with applicable law, respond to a valid legal request, protect people, investigate misuse, or protect Card Bunker Yeppoon’s rights and operations. This does not mean that information is routinely disclosed. Each situation depends on the request, the information involved, and the requirements that apply at the time.

Business changes

If the venue’s business or assets are reorganised, transferred, or acquired, relevant personal information may be considered as part of that process, subject to applicable requirements. This is a standard contingency statement only and does not mean that any current sale, merger, or transfer is taking place.

Card Bunker Yeppoon does not sell personal information.

Security and retention

Reasonable safeguards

Card Bunker Yeppoon takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. The measures used will depend on the nature of the information and how it is handled. However, no method of electronic transmission or storage is completely secure. For that reason, we cannot promise absolute security, but we seek to handle information with care and to use safeguards that are reasonable in the circumstances.

Retention approach

We may keep personal information for as long as reasonably necessary for the purpose for which it was collected. This can include responding to enquiries, managing venue communications, maintaining records, resolving disputes, and meeting applicable obligations. When information is no longer needed, we may delete it, de-identify it, or otherwise handle it appropriately. We do not state a fixed retention schedule because the appropriate period depends on the reason the information was collected and the circumstances of the communication.

Your privacy choices and rights

Access / correct

Access and correction

You may contact Card Bunker Yeppoon to request access to personal information held about you, or to request correction of information that is inaccurate, incomplete, or out of date. To help us verify the request and locate relevant records, we may need enough information to understand who is making the request and what communication it relates to. Requests will be handled in accordance with applicable requirements. You can begin by emailing [email protected] or calling +61749021846.

Raise a concern

Privacy concerns

If you have a concern about how your personal information has been handled, please contact Card Bunker Yeppoon directly. Include enough detail for us to understand the concern and investigate it, such as the type of communication involved and when it occurred. We will consider the concern and respond as appropriate. The most direct written route is [email protected]; you may also use the phone contact in this policy if that is more suitable.

Marketing and communication preferences

If you receive a direct communication from Card Bunker Yeppoon and no longer wish to receive it, you may contact us using [email protected] to express that preference. We will consider the request in the context of the communication involved and applicable requirements.

Contact and policy changes

Privacy contact

Contact Card Bunker Yeppoon

For privacy questions, access or correction requests, or concerns, contact Card Bunker Yeppoon using the details below. Email is the primary written route. You may also phone the venue or write to the physical address if that is more suitable for your request.

Email[email protected] Phone+61749021846
Venue address
18 Normanby Street, Yeppoon QLD 4703, Australia

Document status / 16 September 2026

Changes to this policy

Card Bunker Yeppoon may update this policy from time to time. The current version will show its effective date at the top of this page; the effective date for this version is 16 September 2026. Please review the policy periodically when using the website or contacting the venue so you can see the current privacy information.